Referral

Orchid Residentials Ltd accepts referrals for admission/ placement (various sources).

- Needs Assessments -

Needs Assessments: The service manager will attend the initial needs assessments at an agreed date and time to gather the relevant information from the service user, relatives, friends and other professionals. The process will also involve observation and evaluation of the service users’ capacity, ability and response in this new environment.

- Service Users and Relatives Service Visit -

Orchid Residentials Ltd welcomes the opportunity for service users and families or professionals to visit the service prior to admission, as long as management is aware of the visit.

- Recommendations & Costs -

At the end of completing of the assessment, Orchid Residentials Ltd will send the costs of providing care and support services to the placement authority or other for approval.

- Placement Costed Care package -

The Placement Authority will have to agree to the costs before commencing the care and support service package.

- Transition Plan -

The service manager will put into place a transition plan in which an agreement is made with the service user and other parties concerned before commencing the service users’ care and support package. The transition plan will take into consideration the resources, tools, techniques and methodologies that are required to implement the service for continuity of care and support.

- Induction -

The service induction will be carried out with the individual as soon as he/she starts using our facilities. The aim of the induction is to provide detailed and useful information about the service in order to help the service user to understand the service, surroundings, approach, expectations, rules, etc.